Privacy Policy for New Horizons Computer Learning Centers, Inc. Websites
(Effective 12/29/04)

Introduction

New Horizons Computer Learning Centers, Inc., ("New Horizons") is absolutely committed to protecting your online privacy. New Horizons is a licensee of the TRUSTe Privacy Program.  TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site. New Horizons Web sites, http://www.newhorizons.com, http://www.newhorizonsetips.com, http://www.youritfuture.com, and http://my.newhorizons.com each want to demonstrate its commitment to your privacy. Accordingly, New Horizons has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. Note that TRUSTe only certifies the privacy practices of the above stated Web sites and not those of the New Horizons Computer Learning Center affiliates or other New Horizon Computers Learning Center Franchisee Web sites.

New Horizons is a global corporation and has developed global information practices to assure your personal data are appropriately protected. In light of the international nature of our business, New Horizons privacy practices are self-certified by the U.S. Department of Commerce Safe Harbor Program. New Horizons abides by the principles set forth in the Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. For more information about Safe Harbor, go to http://www.export.gov/safeharbor/. While our primary data centers are in the USA, we will transfer information you provide to the appropriate New Horizons Network Members; including Affiliates and/or Franchise Centers who will deliver the service or information you request. In order to provide you with timely, efficient service in a cost effective manner, information you provide to New Horizons may be made available to authorized New Horizons Users throughout our international Network including our Affiliates and Franchise Centers which require access to the information for business purposes.

If you have questions or concerns regarding this statement, you should first contact privacy.policy@newhorizons.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe by Internet at http://www.truste.org/consumers/watchdog_complaint.php, TRUSTe will then serve as a liaison with the Website to resolve your concerns. The TRUSTe dispute resolution process shall be conducted in English.

To provide you with the best possible service, New Horizons from time to time may ask for personal information. You may update or access your personal information you provide for your profile on the www.newhorizons.com, www.youritfuture.com and my.newhorizons.com (the "Integrated Learning Manager Website"), (collectively "NH Website") yourself any time. This can be done by logging on to any NH Website and selecting either "Edit Your Profile", "Change my Profile" or "Edit Your User Information." For security measures, in order to protect your information, you must first enter your user name and password before you can make any changes to your user profile. When you update your user profile, your new information will update our records that day.

This policy is to make you aware as to what type of information is gathered and tracked, what the information is for, and with whom the information is shared.

Attention: www.newhorizons.com is the main home page to New Horizons Computer Learning Centers, Inc., which has the general privacy policy for the NH Website. To create easy entry to our privacy policy, this policy illustrates possible customer information throughout the www.newhorizons.com Website. It is possible that not all personal information outlined in this policy will be used, but we want you to be aware of our policy and understand our procedures.

Information Gathered and How it is Used

There are areas in which you can browse on the NH Website without giving us personal information. However, there are certain elective areas of the NH Website, where, prior to entry, you will be asked for personal information to correspond with you, provide service and support, present a more personalized experience as you navigate the sites, process your orders, or supply you with requested information. The NH Website may ask for the following information: user's first and last name, email address, mailing address, phone number and center location preference when collecting information through the registration process (or new member registration form) which allows access to the NH Website. The site also provides the ability to request information and this Information Request Form will also ask for personal information from you. The information you provide through the Information Request Form is shared with the Affiliate or Franchise center the user has specified to engage in transactions or provide future services. We require that the Franchise centers and Affiliates agree to abide by the restrictions on use and disclosure of personal information set out in this Privacy Policy. If you submit Personal Information in response to a Career Opportunity, please be advised that your personal information will be distributed within the company so that the hiring manager can contact you and potentially discuss an employment opportunity with you.

In order to access the Integrated Learning Manager Website you can simply register through www.newhorizons.com. The Integrated Learning Manager Web Site will require contact from Network Members only when training is purchased and access to that training is granted through the Integrated Learning Manager Web Site as the training portal. Information submitted to New Horizons will be used to create a uniquely identifiable account for tracking your learning activities.

If you take advantage of the "Live Help" feature used on any of the sites, please be advised that this feature is managed and provided by a third party contractor. This one on one technical help provided as a courtesy to New Horizons customers. If you take advantage of the opportunity, a Liveperson will gather your user name to facilitate the service, but will not disclose your user name to others.

If you wish to receive information on how to become a New Horizons Franchisee, New Horizons will collect your name, address, email address, what territory you are interested in, time frame on when you would like to invest in your own business, and how you heard about us from the Franchise Information Registration Form on the NH Website. The purpose for collecting this information is to enable our sales teams to respond to your inquiries with a better understanding of what type of training you are interested in purchasing.

If you register with http://www.newhorizonsetips.com (the "E-Tips site"), you will receive weekly information via e-mail which is based on four different categories, depending upon the preferences you select. In addition, you may elect to receive promotional offers from New Horizons and from other third parties.

If you seek information as an investor, you will actually be linking to a third party site which looks and feels like an New Horizons site but is not. It is designed this way to facilitate and provide easy navigation. You will be entering any information in this site on the Sharebuilder site, please check their privacy policy for more information on how your Personal Information imputed on this site will or can be used. http://www.sharebuilder.com/sharebuilder/Home/Privacy.asp

With Whom New Horizons Shares Information

Unless New Horizons has your permission or is required by law, New Horizons will not sell, rent, lease or otherwise provide your personal information to others from ways different than stated in this privacy statement.

New Horizons is the host of the Integrated Learning Manager Website and will not give any of your information you provided on the Integrated Learning Manager Website to a third party outside of the Network Members. The information will only be used to provide you with the services requested.

Please remember that when you submit information to a discussion group or some other public forum, the information submitted will be deemed public information and will not be considered confidential.

When you give us personal information for the E-Tips site, it is compiled on our behalf by a third party who does not sell it or transfer it to anyone else. Instead, it is used to provide you with promotional offers from either New Horizons or third parties, but only at your direction.

Cookies and Other Technologies

The NH Website may collect anonymous information from your communication connection itself, which consists of network routing, equipment information like browser type, date, and time. Our system will also search your computer to see if there are "cookies" previously set by the NH Website. A cookie is a piece of data stored on the user's computer tied to information about the user.

The data we collect from "Cookie" technology on our site contains no personal information and is used in the aggregate to improve our services, product offerings and Website content.

We also use cookies to keep track of your personalization options so that we can deliver content specific to your interests each time you visit us. These cookies are not tied to your personal information.

We do not offer an opt-out on our site for cookies, however browsers do provide you with information and control over cookies. You are not able to disable the cookie feature on this site.

WebTrends is used to let New Horizons know the number of hits we have to our Websites while it also helps us to analyze Website traffic. See "Public Forums."

Communications from the Site

By registering your profile on the Integrated Learning Manager Website through my.newhorizons.com you will receive emails automatically generated from the Integrated Learning Manager Web Site, which are directly related to your activity on the Integrated Learning Manager Website and are not used for marketing materials and purposes. If you chose not to receive emails or communication from the Integrated learning Manager, you will not be able to participate in the service.

Choice/Opt-out

If you decide to submit an Information Request Form, you will occasionally receive information on products, services, or special deals through announcement messages or newsletters. If you do not wish to receive our marketing materials and promotion communications, you may opt-out when submitting your personal information by sending us an email at webmaster@newhorizons.com. If you chose to opt out please be advised that you will not be able to access the Integrated Learning Manager.

Links

We occasionally place links to relevant, outside resources within the NH Website. Be aware New Horizons is not responsible for the privacy practices or the content of such other sites. If you do not want your information to be used, do not click on the links. Third party links include learning centers outside the United States on the NH Website.

On the http://www.newhorizons.com website, under "Company," the investor relations and career centers, and under "Learning Resources", the exam prep, are hosted by a third party. New Horizons is not responsible for the privacy practices of these third parties.

Security

Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, all employees are kept up-to-date on our security and privacy practices.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by a court of competent jurisdiction and/or when we believe that disclosure is necessary to protect our rights and/or comply with any judicial proceeding, court order.

Public Forum

The community forums hosted in the Integrated Learning Manager Website are monitored by New Horizons and visible to the New Horizons Network. Any information you place on these message boards is public information. New Horizons may, in its sole discretion, delete any inappropriate postings. The community forum is an added benefit for you to communicate with others on specific technical topics. New Horizons is not responsible for the content of the postings in these forums, but will monitor the forums and reserves the right to manage content as set out in the Integrated Learning Manager Website Terms and Conditions, above.

The community forum on onlineanytime.newhorizons.com is hosted by Element K and branded New Horizons. Please note that any information you place on these message boards is public information. New Horizons may, in its sole discretion, delete any inappropriate postings. The community forum is an added benefit for you to communicate with others on specific technical topics. New Horizons does not reply to the postings.

Policy Updates

We may update this policy from time to time, to ensure we are using, collecting, and provide information in the same manner that is disclosed. If we decide to use personal information in a manner different than disclosed, we will promptly post any material changes on our NH home page 30 days before implementing them, thus providing you an opportunity to opt-out, if you determine that you are no longer interested in allowing access to your personal information.

Contact Information

Questions or suggestions regarding this statement, the practices of this site, or any experience while visiting this Website should be directed to:

privacy.policy@newhorizons.com

or

Privacy Liason
New Horizons Computer Learning Centers Inc.,
1900 S. State College Blvd. Suite 200,
Anaheim, CA 9280